Receptionist/Customer Service Specialist Job Description – Bishop, Ca

• Greeting clients in a friendly and professional manner
• Answering phones/transferring calls and using the intercom system
• Learning how to efficiently navigate the veterinary software
• Making appointments
• Checking clients in for their appointments/reservations
• Checking clients out
• Taking prescription orders
• Filling prescriptions
• Stepping in for/assisting other receptionists
• Accounts receivable/collecting money
• Assisting clients with questions
• Communicating information accurately from one person to another
• Reconciling the drawer at the middle/end of the day
• Multitasking several of the above duties

Receptionist Position Benefits
Starting Wage – $17.00/Hr.
After 90 Day Probationary Period – $0.50/Hr. Increase
After 90 Day Probationary Period – 5 Days Paid Sick Time (F/T employees only)
After 30 Day Probationary Period – Eligible for Health Care Benefits (F/T employees only)

After 1 Year:
$0.50/Hr. Increase
2 Weeks Paid Vacation Time (F/T employees only)

After 2 Years:
You Become Fully Vested in Bishop Veterinary’s Pension Plan (F/T & P/T eligible, P/T employees must meet requirements to become vested)
Discounted Veterinary Services/Pet food

Full Time Receptionist Work Schedule
Hours after training is complete:
Monday thru Friday 8:00am – 5:30pm with a 1½ hr. lunch break.
Rotating Saturdays 8:00 –5:00 with an hour lunch break from 12:30-1:30 (Saturday schedule will be more frequently during training)

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